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Queen City Elder Care provides dementia home care in Mason, OH, for families who want a loved one living with Alzheimer's or dementia to stay in the home they know. Our owners and management team are Certified Dementia Practitioners, so the people directing your loved one's care understand this disease well. Caregivers come to the house, keep a steady routine and help with the day's needs, so your loved one can stay among familiar rooms, faces and belongings for as long as possible.
In-home dementia care in Mason, Ohio, starts with the everyday things that get harder as memory changes. Our caregivers help with each part of a normal day, and they do it with patience, at your loved one's own pace, in a routine that stays steady from one day to the next.
Here is what that help can include:
All of this is part of the in-home Alzheimer's and dementia care we provide, set up around one person's habits and preferences. The hands-on help is often what families worry about most. Bathing and dressing can be hard moments for someone with dementia, so our caregivers take their time and keep your loved one's dignity at the center of every task. You can read more about our help with bathing, grooming and walking on its own page.
Mason is home to 5,634 people aged 65 or older, roughly one in every six residents. A lot of those families are figuring out right now how to help a parent at home, and the help above can start small and grow as needs change.
The people directing our Alzheimer's care in Mason, OH, have been where you are. Michele and Mark Vollmer have worked in health care since 1989, and they founded Queen City Elder Care in 2012 after their own aging parents needed ongoing help at home from outside caregivers. Michele's mother lived with dementia and had a tendency to wander. Michele couldn't visit her often, so she relied on the agency caring for her mom to keep her updated on how she was doing.
Both owners and our management team are Certified Dementia Practitioners. Our managers work alongside caregivers in the field and provide ongoing training, so caregivers feel comfortable and capable in every home they visit.
Our Director of Client Services is a Certified Alzheimer's Disease and Dementia Care Trainer. She makes sure our caregivers are trained in techniques such as redirection, which gently turns a person's attention from something upsetting toward something calm. Caregivers also use reassurance and positive reinforcement, so a hard moment can pass quietly. You can meet Michele, Mark and the rest of our team on our About Us page.
Queen City Elder Care is the only agency in the state with a Nationally Certified Activity Director, and her name is Kim Weber. Kim has more than 40 years of experience in geriatric care, and she's a Certified Dementia Practitioner too.
Kim begins with a Lifestyle Activity Assessment for each client. She takes the time to learn your loved one's history and lifelong interests, the things that have mattered to them for years. Then she creates activities that fit their cognitive level, so each one is meaningful and within reach.
Cognitive engagement is a regular part of our in-home dementia care. That might mean music from the years your loved one remembers best, a puzzle at the kitchen table, or an afternoon looking through old photos and talking about the people in them. Activities like these can help preserve memory and encourage connection. Clients love visiting with Kim, and families tell us often how much they appreciate the attention she gives their loved ones.
More than one in four Mason households, 3,660 of them, include someone 65 or older, and 1,302 are older adults living on their own. For many of them, home is the house where they raised a family, and every room holds a memory. That familiar house is a comfort for someone with dementia, and it can also hold new risks as the disease progresses.
Our caregivers use strategies to prevent wandering, falls and other risks. They keep walking paths clear, use door alarms and hold to a structured daily routine, and they stay alert so they can step in right away.
Small changes around the house help a great deal too. Loose rugs and clutter can come up off the floor, grab bars can go in bathrooms and along stairways, and simple labels on drawers and rooms help your loved one find their way. Locks and alarms on outside doors add one more layer against wandering.
A predictable routine matters just as much. Meals, baths, walks and rest that come at about the same time each day give a sense of security and cut down on confusion, and the plan can change as your loved one's needs do.
Dementia changes over time, and your loved one's care schedule can change with it. Some Mason families start with hourly or part-time help a few days a week. Others need full-time care, or short-term care after a hospital stay while a loved one gets settled back at home.
Part-time help also gives family caregivers a break. A daughter who handles everything for her dad can step away for an afternoon, rest and come back refreshed, knowing he's safe at home. You can schedule in-home respite care for a few hours, a full day or longer, whatever your week calls for.
Some people with dementia become restless or confused at night, so our overnight caregivers stay awake for their entire shift. They help with nighttime routines, offer reassurance and respond quickly when your loved one needs them. Families who want someone there day and night can read about our 24-hour home care with caregivers working in shifts.
More and more adults are faced with the challenge of caring for aging parents or other loved ones that need assistance and most are not prepared for the physical and emotional challenges this could entail. Caregiving can be stressful and overwhelming, but Queen City Elder Care can help.
Our goal at Queen City Elder Care is to provide first class personalized service utilizing a holistic approach for seniors and other individuals needing assistance so they can remain comfortable and independent at home.
Letting someone new into your parent's home is a big step. Every Queen City Elder Care employee passes a drug test and a fingerprinted criminal background check, and every employee is fully bonded and insured. We also keep receiving updates to those background checks for as long as a caregiver works with us.
Supervision continues after care begins. Our managers make regular supervisory visits to clients' homes, and those visits are recorded and electronically verified, so you can see that the oversight really happens.
Staying informed is simple, wherever you live. Our Director of Client Services gives families one-on-one updates and suggestions as care goes along. You and other authorized family members also get 24/7 electronic access to the care plan, the care schedule and caregiver notes, so you can check in from work, from home or from another state.
Families have noticed. Queen City Elder Care has been named a Caring Super Star Agency every year since 2016, an award based on client ratings and reviews on Caring.com.
Home care works best alongside the other help a Mason family can lean on. The Council on Aging of Southwestern Ohio is the area agency on aging for this region, and it runs the Elderly Services Program in Warren County. County residents 60 and older who need help with daily activities like bathing or cooking may qualify when they can't get services through another payer. Eligibility depends on care needs, whatever a household's income, and some clients share in the cost. Warren County Community Services handles intake, assessment and care management for the program, and services can include help with housekeeping and personal care, home-delivered meals, adult day care, grab bars and ramps, and emergency response pendants.
The City of Mason runs a Senior Center for adults 55 and older inside the Mason Community Center, with fitness and enrichment programs, social events and support groups. People eligible through Renew Active, SilverSneakers or Silver & Fit can get a free basic membership.
About 490,000 Ohioans give unpaid care to someone with Alzheimer's or another dementia, and that work can wear on anyone doing it alone. The Alzheimer's Association Greater Cincinnati Chapter holds free support groups for family caregivers and runs a free 24/7 Helpline, with groups meeting by phone, video or in person.
You'll find the hospitals near Mason and senior-friendly activities around town on our home care in Mason page.
Getting started takes three easy steps. First comes a phone consultation, a conversation where we get to know your loved one's needs and your family's goals, and we work out together whether we're a good fit. Next is an in-home consultation, where we meet with you and your loved one at home in Mason to learn about your situation and create a care plan. Last, the care plan is delivered: our team matches the right caregivers to your loved one and lets you know the next steps.
Every family's situation is a little different, and we'd love to hear about yours. Take your time, and when you're ready, you can Get Started with the short form on our Contact Us page, and we'll be in touch shortly.
Yes. Our owners and management team are Certified Dementia Practitioners, and our Director of Client Services is a Certified Alzheimer's Disease and Dementia Care Trainer. She makes sure caregivers are trained in techniques such as redirection, reassurance and positive reinforcement, so they can respond to hard moments with patience.
Yes. Mason is one of the communities we serve, along with Cincinnati, Hyde Park, Indian Hill, Madeira, Montgomery, Amberley, Anderson, Loveland, Wyoming and surrounding areas. Our caregivers come to your loved one's home in Mason, and the in-home consultation happens there too.
Yes. Overnight care is available for people who become restless or confused at night. Our caregivers stay awake during overnight shifts, so they can help with nighttime routines, offer reassurance and respond quickly whenever your loved one needs them.
Yes. Care can be set up for a short stretch, such as after a hospital stay, or on a part-time basis to give family caregivers a break. Care plans are flexible, and they can change as your family's schedule and your loved one's needs change.
You'll get one-on-one updates from our Director of Client Services, plus 24/7 electronic access to care plans, care schedules and caregiver notes. Authorized family members can check in any time, even from out of town.
Warren County residents 60 and older who need help with daily activities may qualify for the county's Elderly Services Program, run by the Council on Aging of Southwestern Ohio. The Alzheimer's Association Greater Cincinnati Chapter also offers free support groups for family caregivers.
